Warranty Policy
HearGood Warranty Policy
Effective Date: June 11, 2025
Applies to: All HearGood products purchased through https://heargood.co.uk
🛡️ What’s Covered
All HearGood hearing aids come with a 6-month limited warranty from the date of purchase. This warranty covers:
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Internal malfunctions or technical faults
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Charging case or battery issues
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Microphone or sound output failures
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Charging cable malfunctions
❌ What’s Not Covered
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Physical damage due to drops, misuse, or improper handling
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Water damage or exposure to moisture
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Wear and tear due to extended use
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Unauthorized repairs or third-party servicing
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Lost or stolen items
🛠️ Warranty Claim Process
If you experience a fault during the warranty period:
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Email us at hearinggoodmarketing@gmail.com with your order number and issue description.
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Our support team will guide you through troubleshooting steps.
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If the product is confirmed faulty, we will arrange a free replacement or repair.
Note: You may be required to return the faulty item before we ship a replacement.
📌 Additional Info
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Warranty is valid only for purchases made on https://heargood.co.uk.
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Warranty does not extend with replacement units.
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Shipping charges for warranty returns are covered by HearGood (within the UK only).